Frontline Support Specialist

3 days ago


Folkestone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000
About the Position

The Client Experience Coordinator role at beBee Professionals involves delivering exceptional customer service and ensuring customer satisfaction in Folkestone, UK.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat platforms.
  • Offer expert advice on products and services.
  • Investigate and resolve customer complaints efficiently.
  • Manage customer orders and maintain accurate account information.
  • Document customer interactions and follow-up tasks.
  • Work closely with internal teams to achieve customer satisfaction goals.

Requirements and Qualifications

  • Previous customer service experience.
  • Outstanding communication and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM software.
  • Flexible and adaptable to changing priorities.

Benefits Package

This position offers a competitive salary (£25,000 - £32,000), pension scheme, health insurance, training opportunities, flexible working hours, and clear career progression.



  • Folkestone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Folkestone, we're committed to delivering exceptional customer experiences. As a Frontline Team Ambassador, you'll play a key role in meeting and exceeding customer expectations.About the Position:This is an exciting opportunity to join our team and contribute to our operational success. Enjoy a supportive work environment and a...


  • Folkestone, Kent, United Kingdom City & County Healthcare Group Full time

    Care Support SpecialistAre you passionate about providing exceptional care and support to individuals in their own homes? We are seeking a dedicated Care Support Specialist to join our team at City & County Healthcare Group.About the RoleWe offer a competitive salary of £12-£12.50 per hour, depending on experience and location, plus 28p mileage. As a Care...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Folkestone. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Assist in the development of lesson plans and educational materials.Provide...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated Support Specialist Assistant to join our team at beBee Professionals in Folkestone. As a key member of our support staff, you will work closely with service users, providing guidance and assistance to help them achieve their goals.Job Description:The Support Specialist Assistant will be responsible for:Providing support and...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £18,000 - £24,000

    We are seeking a dedicated and compassionate Education Support Specialist to join our team at beBee Professionals in Folkestone. The successful candidate will provide individualized support to students with special educational needs, working closely with teachers to develop and implement personalized learning plans.Key Responsibilities:Support students with...


  • Folkestone, Kent, United Kingdom Academics Full time

    Job Title: Educational Support SpecialistLocation: KentSalary: 24000 per annum (estimated based on the role)We are seeking a dedicated and enthusiastic educational support specialist to join our school community. The successful candidate will have a Level 3 qualification in teaching assistance and be passionate about supporting children's learning.The ideal...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £18,000 - £24,000

    Job Title: Learning Support SpecialistBeBee Professionals in Folkestone seeks a dedicated and compassionate Learning Support Specialist to provide tailored support to students with special educational needs.Job Description:Collaborate closely with teachers to deliver individualized support to students with SEN.Offer one-on-one or small group assistance...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

    beBee Professionals is hiring a Support Services Specialist to provide high-quality support to individuals with disabilities.Key Responsibilities:Develop and implement personalized care plans to promote independence and well-being.Provide emotional support and encouragement to service users.Facilitate social interactions and community...


  • Folkestone, Kent, United Kingdom Home Care Direct Full time

    Home Care Support SpecialistWe are looking for a highly skilled Home Care Support Specialist to join our team at Home Care Direct. This exciting opportunity offers the chance to make a real difference in the lives of our clients and their families.The successful candidate will be responsible for providing exceptional care and support to individuals with...


  • Folkestone, Kent, United Kingdom Tradewind Recruitment Full time

    We are seeking a dedicated Education Support Specialist to join our team in Folkestone. In this role, you will support secondary-aged students with Profound and Multiple Learning Difficulties (PMLD) in schools across the area.Your responsibilities will include helping teachers deliver their work effectively, managing classroom behaviour, and supporting...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking an Operational Support Specialist to join our team at beBee Professionals in Folkestone. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers to provide service and support.Collaborate with team members...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are looking for an Education Support Specialist to join our team at beBee Professionals in Folkestone, United Kingdom. The role involves providing support to students and teachers in a classroom setting.Key Responsibilities:Support students with their learning needs and provide individualized attention.Assist teachers with lesson planning and...


  • Folkestone, Kent, United Kingdom BUPA Full time

    Folkestone-based Bupa Dental Care seeks an experienced Oral Health Support Specialist to join their dedicated team. As a qualified dental nurse, you will play a pivotal role in delivering exceptional patient care and supporting the nursing team.The ideal candidate will possess:A passion for delivering outstanding patient care and serviceExcellent...


  • Folkestone, Kent, United Kingdom Tradewind Recruitment Full time

    Are you a motivated individual looking to make a positive impact in the education sector? Tradewind Recruitment is currently seeking an experienced Education Support Specialist to join our team in Folkestone. As a Teaching Assistant, you will be working closely with secondary-aged students who have Profound and Multiple Learning Difficulties (PMLD),...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are seeking an Operational Support Specialist to join our vibrant team in Folkestone. As a key member of our team, you will play a crucial role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to our customers.Assist in all aspects of our...


  • Folkestone, Kent, United Kingdom Wellgate Full time

    We are seeking a skilled Care Support Specialist to join our team at Wellgate, providing exceptional care and support to individuals with physical and learning disabilities.The ideal candidate will have experience leading shifts and administering medication in a residential care setting, ensuring the highest standards of care and well-being for our...


  • Folkestone, Kent, United Kingdom Kent County Council Full time

    **About Our Organisation**Kent County Council is a leading public service organisation, delivering vital services to residents across the county. We are currently seeking highly skilled and motivated individuals to join our team of social care professionals as Community Support Specialists.As a key member of our community team, you will be responsible for...


  • Folkestone, Kent, United Kingdom Home Instead Full time

    Are you a caring and empathetic individual looking for a rewarding career in home care? As a Companionship and Support Specialist with Home Instead Folkestone, you'll have the opportunity to work with clients in their own homes, providing personalized support and care to help them live independently.Job SummaryWe're seeking an experienced and compassionate...


  • Folkestone, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Folkestone is home to our UK office, where we are looking for a talented Customer Support Specialist to join our team.In this role, you will be the first point of contact for customers, providing support and resolving their queries.Key responsibilities include:Handling high-volume customer inquiries via phone, email, and chat.Providing detailed product...


  • Folkestone, Kent, United Kingdom GSL Education - Kent Full time

    About the RoleWe are seeking a dedicated and empathetic support specialist to join our team at a welcoming school in Folkestone. This full-time role offers the opportunity to provide tailored support to students with special educational needs in a dynamic and inclusive environment.The successful candidate will work closely with students, providing...