Sales and Customer Service Specialist
24 hours ago
We are seeking a skilled Sales and Customer Service Specialist to join our team at Derian House in Blackburn.
About the Store:
- Our stores are more than just a shop; they are a community hub where customers feel valued, understood, and welcomed.
About the Role:
- Greet customers warmly as they enter our store, offering a friendly and inviting atmosphere.
- Handle customer complaints and concerns with patience, empathy, and a focus on resolving issues effectively.
- Ensure the store is clean, well-organized, and visually appealing at all times.
- Process cash & card payments using our point of sale system.
Requirements:
- A genuine passion for helping people and understanding individual customer needs.
- The ability to commit to regular weekly shifts (approximately 1 afternoon per week).
- No prior retail experience is necessary.
Benefits:
- Significant retail experience to support career growth.
- Discount available on all purchases in store.
- Uniform provided.
- Lunch & Travel allowance (minimum hours required per shift).
Estimated salary: £22,000 - £28,000 per annum based on location and experience.
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