Dining Experience Coordinator

1 day ago


Manchester, United Kingdom THG Full time
About THG

THG is a global technology group specializing in taking brands directly to consumers. Our comprehensive approach encompasses technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.

Job Description

Location: Hale, Cheshire Position: Full-Time, Permanent Hours: 40 hours per week, variable shifts including some weekends (5 days a week)

We are seeking a Food & Beverage Assistant to join our team at Hale Country Club & Spa. The ideal candidate will have a passion for food and beverage, excellent customer service skills, and the ability to work under pressure.

This is an exciting opportunity to enhance the dining experience for our esteemed members and guests. You will be part of a dynamic team that offers exclusive services, luxurious spa facilities, and state-of-the-art gym amenities.

Key Responsibilities
  1. Work in all areas of Food & Beverage, including Bar, Restaurant, and Outdoor Terrace.
  2. Welcome members and guests in a polite and friendly manner.
  3. Take and deliver customer orders with high levels of customer service.
  4. Prepare setups for tables.
  5. Manage guest queries in a timely and efficient manner.
  6. Up-sell with the latest departmental incentives.
  7. Ensure compliance with brand standards.
  8. Strive to achieve departmental targets.
  9. Ensure cleanliness of work areas.
  10. Comply with club security, fire regulations, and all health and safety legislation.
  11. Be environmentally aware.
Benefits
  • 50% off dining at Hale Country Club & Spa and discounted membership.
  • Exclusive room rates for you and your family at King Street Townhouse Hotel.
  • 20% off dining at King Street Townhouse Hotel.
  • Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more).
  • In-person or video GP consultations, discounted prescriptions, and physiotherapy.
  • Increasing annual leave with service, plus your birthday off.
  • Continuous learning and development opportunities.
  • £250 bonus for referring a friend.
  • Complimentary meals during shifts and provided uniforms.
  • Access to in-house Wellbeing Program.
About You
  • Able to work under pressure.
  • Previous experience and knowledge of food and beverage.
  • Great attitude towards work and colleagues.
  • Desire to learn new skills.
  • Experience working in a diverse environment.
  • Good communication skills.
  • Team-working skills.
  • Self-motivated.
  • Good people skills.


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