Technical Assistance Professional

16 hours ago


Maidstone, Kent, United Kingdom DCS Technology Full time £31,000
About This Role

This Technical Assistance Professional position is perfect for individuals who enjoy troubleshooting, problem-solving, and enhancing user experiences.

Responsibilities:

  • Deliver technical support and help optimize our client's IT infrastructure.
  • Manage user accounts, permissions, and group policies to ensure efficient system access.
  • Configure and troubleshoot devices, policies, and applications via Intune.
  • Investigate and resolve issues with Microsoft applications such as Teams, Outlook, and Office Suite.
  • Administer and monitor software licenses, ensuring compliance and efficient usage.
  • Identify root causes of recurring issues and implement long-term solutions.
  • Maintain detailed records of incidents, processes, and resolutions to enhance team knowledge.

Requirements:

Candidates should have a solid foundation in IT support, a proactive attitude, and the ability to simplify technical solutions for users.

Key Skills:

  • Active Directory expertise, including account management and configuration.
  • Intune administration experience, including device and application management.
  • Microsoft application troubleshooting skills, including Teams, Outlook, and Office tools.
  • Methodical problem-solving skills and effective communication abilities.

Our Offer:

DCS Technology provides a supportive environment where you can grow professionally.

Salary: £31,000 per annum dependent on experience.

Flexibility: Enjoy a mix of remote and on-site work.

Development Opportunities: Training and career growth opportunities.

Benefits: Company pension, holidays, and more.



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