Administrative Assistant

2 months ago

Bognor Regis, West Sussex, United Kingdom Butlins Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Allocations Team as an Administrative Assistant. As a key member of our team, you will be responsible for ensuring the smooth operation of our accommodation availability and cleaning processes.

Key Responsibilities

  • Work closely with the Accommodation Productivity Manager to plan and allocate rooms for guests
  • Ensure accurate and timely allocation of rooms, taking into account notes and paid upgrades
  • Maintain a high level of service recovery rooms to ensure Resort teams have backup rooms available when needed
  • Communicate effectively with the Accommodation & Guest Services Team to ensure seamless check-in processes
  • Process requests for Entertainment/Internal or External Visitors, adhering to documented standard operating procedures
  • Work closely with the Accommodation and Facilities teams to plan for refurbishment works in accommodation units

About You

We are looking for a warm and friendly individual who is comfortable working in a fast-paced environment. As a great team player, you should be able to communicate effectively, work under pressure, and hold an analytical mind. You should also be able to adapt to new situations and resolve problems in a timely manner.

About Butlin's

At Butlin's, we are committed to providing our guests with an Altogether More Entertaining and Fun Break. Our three core values - Create Smiles, Get Stuck In, and Care for Each Other - are at the heart of everything we do. If you share our passion for delivering exceptional customer experiences and are looking for a challenging and rewarding role, we would love to hear from you.

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