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Mobile Device Management Expert
2 months ago
Job Summary:
Aquent is seeking a highly skilled Mobile Device Management Specialist to join our team. As a Mobile Device Management Specialist, you will be responsible for managing corporate mobility orders and providing exceptional support to our clients.
Key Responsibilities:
- Act as an intermediary between clients and mobile vendors to ensure a smooth and positive user experience.
- Contact vendors to obtain the latest lead times and update purchase orders with new dates and information about delays.
- Address vendor performance issues promptly and analyze alternatives to make necessary changes if problems persist.
- Possess extensive knowledge of mobile device setup and support.
Requirements:
- Excellent communication, interpersonal, and presentation skills.
- Proficiency in handling mobile device orders and maintaining accurate transaction records.
- Effective verbal and written communication skills for in-person and phone interactions.
- Experience working with global mobile carriers to ensure timely delivery of client requests.
- Strong knowledge of mobile device purchasing and procurement workflows.
- Ability to manage multiple tasks in a fast-paced, time-sensitive environment.
- Competence in answering questions via various communication channels.
About Aquent:
Aquent is a leading staffing agency that specializes in providing top talent to companies in the creative, marketing, and technology industries. We are committed to improving inclusivity and are proudly an equal opportunities employer.