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Customer Service Representative
4 weeks ago
Deliver Exceptional Guest Experiences
As a Customer Service Assistant at HB Leisure, you will be responsible for providing top-notch service to our guests in the Arcade. Your goal will be to ensure that every guest has a fantastic time playing our games and has a memorable experience.
Key Responsibilities:
- Deliver excellent customer service to guests
- Ensure a fun and engaging experience for guests in the Arcade
- Work collaboratively with colleagues to achieve team goals
- Follow company standards and procedures
What We Offer:
- A fantastic benefits package, including access to a private GP, gym discounts, and more
- A Recommend A Friend bonus (subject to T&Cs)
- Long Service Award Scheme
- Winter Opportunities between seasonal contracts
- Great career possibilities, including the chance to travel the globe
Person Specification:
- Excellent customer service and communication skills
- A positive, outgoing personality
- Honest, reliable, and responsible individual with a strong work ethic
- Good availability on weekdays and weekends, including bank holidays
- Ability to follow instructions and comply with company standards
- Reliable transportation
