Contract Operations Manager

3 days ago


Harlow, Essex, United Kingdom Fortus Recruitment Careers Full time

Job Overview: Contract Operations Manager

 

About the Position:

We are seeking an experienced Contract Operations Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of our reactive and planned preventive maintenance (PPM) service delivery. This includes leading a team to achieve the highest professional standards, developing strong client relationships, and ensuring accurate pricing and invoicing.

 

Key Responsibilities:
  • Manage the effective day-to-day management of the contracts reactive and PPM service delivery.
  • Lead, support and develop your team to ensure the highest professional standards are achieved at all times.
  • Develop a strong collaborative working relationship with clients to promote excellent customer service.
  • Manage all aspects of accurate pricing from quotations, reviewing works and invoicing.
  • Ensure all Key Performance Indicators (KPIs) are measured and delivered in line with clients' expectations.
  • Take responsibility for the procurement of any materials required for the contract.
  • Take a proactive approach to ensure all best practices for legal and compliance matters are achieved.
  • Supervise and train less experienced supervisors and engineers.

 

Requirements:

A minimum of three years of experience in contract management is required, preferably gained in delivering services to the public sector. The ideal candidate will have a strong understanding of fire safety regulations and hold FIA and BAFE qualifications. Additionally, they should possess computer literacy in Microsoft Outlook, Excel, and Word, as well as good presentation, leadership, and management skills.

 

Salary Range:

The estimated salary for this role is $75,000 - $95,000 per annum.



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