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Counter Assistant

1 month ago

Winchester, Hampshire, United Kingdom WHSmith Full time
Job Description

As a Counter Assistant at WHSmith, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for managing queues, ensuring customers can access the services they need quickly and efficiently, and meeting high standards of governance and attention to detail.

Key Responsibilities
  • Deliver exceptional customer service to all customers
  • Manage queues and ensure customers can access services quickly and simply
  • Meet high standards of governance and attention to detail
  • Be part of a team and support colleagues
What We're Looking For
  • A passion for customers and delivering exceptional experiences
  • Confidence in communicating with the team
  • Motivation to achieve fantastic results and standards
  • Adaptability to meet company requirements and goals
How We Reward Our Teams

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.

About Us

WHSmith have been a part of the High Street for over years, working hard to make customer and colleague journeys in life possible. We're proud to be an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.