Customer Service Representative
4 weeks ago
We're seeking a talented Customer Service Advisor to join our Branch Network team. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and supporting our members in achieving their financial goals.
Key Responsibilities:
- Build strong relationships with our members, understanding their needs and providing tailored support to help them achieve their financial objectives.
- Work collaboratively with colleagues to ensure seamless customer service, resolving issues and escalating concerns as needed.
- Stay up-to-date with our products and services, using your knowledge to provide expert advice and guidance to our members.
- Contribute to the development of our Branch Network team, sharing best practices and ideas to drive continuous improvement.
About You
We're looking for someone who is passionate about delivering exceptional customer service, with a strong focus on building relationships and resolving issues. You'll be a team player, with excellent communication and interpersonal skills, and a willingness to learn and develop your skills.
What We Offer
As a Customer Service Advisor with Yorkshire Building Society, you'll enjoy a range of benefits, including:
- A competitive salary and bonus scheme.
- A comprehensive training program, designed to help you develop your skills and knowledge.
- A range of flexible working options, to help you achieve a healthy work-life balance.
- A supportive and inclusive work environment, where you'll feel valued and empowered to make a difference.
Ready to Apply?
If you're passionate about delivering exceptional customer service and have a strong focus on building relationships, we'd love to hear from you. Apply now to join our Branch Network team and start making a difference in the lives of our members.
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