Luxury Care Home Hospitality Lead

3 days ago


Great Yarmouth, Norfolk, United Kingdom TRCGroup Full time

About the Role:

\helpers provide a high-quality service, including food, activities, and housekeeping. We are looking for someone with experience in hospitality, preferably in a care home or hotel environment. The successful candidate will be responsible for overseeing all aspects of our hospitality operations, ensuring residents receive an exceptional experience. This includes managing staff, maintaining cleanliness standards, and promoting resident engagement. Additionally, the Luxury Care Home Hospitality Lead will oversee food service operations, develop engaging activities, and maintain relationships with residents, families, and staff. This role requires excellent communication, people management, and organizational skills.\

Responsibilities:

\
  • \
  • Create a welcoming atmosphere for residents, promoting their well-being and comfort\
  • Oversee food service operations, ensuring quality meals are provided on time\
  • Develop and implement engaging activities to promote resident interests and enjoyment\
  • Maintain high cleanliness standards throughout the facility\
  • Manage staff effectively, providing training and support as needed\
  • Budget management to meet revenue targets while controlling costs\
  • Foster strong relationships with residents, families, and staff to enhance community engagement\
  • Ensure compliance with regulations, health and safety, and employment laws\
  • Uphold high standards of customer service, delivering exceptional experiences for residents\
  • Collaborate with other departments to achieve shared goals and objectives\\/ul>\

Requirements:

\
  • \
  • Previous experience in hospitality, preferably in a care home or hotel environment\
  • Excellent communication, people management, and organizational skills\
  • Genuine interest in engaging residents and promoting their well-being\
  • Ability to work effectively as part of a team\
  • Strong leadership and problem-solving skills\
  • Ability to prioritize tasks and manage multiple projects simultaneously\\/ul>\

What We Offer:

\
  • \
  • A competitive salary of £30,000 per annum\
  • A comprehensive induction and training program\
  • Opportunities for career development and progression\
  • A friendly and supportive work environment\
  • Paid breaks and flexible working arrangements\
  • Free uniform and DBS disclosure\
  • Regular staff social events and recognition programs\
  • Access to ongoing professional development and training opportunities\\/ul>\

Contact Information:

\

Please submit your application through our website or by emailing your CV and cover letter to us directly.\



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