Automotive Retail Industry Supervisor

3 weeks ago


Leamington Spa, Warwickshire, United Kingdom CV-Library Full time
Unlock Your Potential in the Automotive Retail Industry

Are you a motivated and experienced professional looking to take your career to the next level? We have an exciting opportunity for a skilled Workshop Controller / ANDON to join our Volvo Dealership in Leamington Spa.

The successful candidate will be responsible for ensuring maximum productivity in the workshop, liaising between Service Advisors and Technicians, and ensuring that all required work is actioned effectively and efficiently.

  • Liaise with the Workshop, Parts, and Sales departments to ensure customers' vehicles are ready on time.
  • Manage the workflow of all jobs to brand standard.
  • Lead a team of Technicians to ensure workflow through the workshop is done in an efficient and effective manner.
  • Monitor and manage the performance of the workshop to ensure KPI targets are achieved.
  • Plan and manage workshop/support resources to ensure work requirements are fulfilled.
  • Support the service department with specifications and coding of non-standard, complex jobs and ensure all such work is approved with customers prior to any work being started.
  • Manage the handover of complex or potentially contentious jobs (invoices, claims) to ensure full buy-in and agreement from the customer.
What We're Looking For

We're seeking a highly motivated and experienced individual who has previously worked within a dealership as either a Trainee Workshop Controller, Experienced Workshop Foreman, or Experienced Workshop Controller. The ideal candidate will possess unlimited confidence, resilience, drive, energy, and talent.

What We Offer
  1. 25 days holiday plus bank holidays
  2. Company Pension
  3. Wellness Programme
  4. Sick Pay
  5. Group life insurance
  6. Staff discount on car servicing
  7. Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  8. Long service and loyalty incentives
  9. Staff referral scheme
  10. In-house, manufacturer & professional qualifications
  11. Free Parking / On-site Parking
  12. Company Events
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