Hospitality Team Member

4 days ago


Bournemouth, Bournemouth, United Kingdom Grosvenor Casinos Limited Full time

About This Role

We are seeking a skilled and enthusiastic individual to join our Food and Beverage team as a Bar Host. In this role, you will be responsible for delivering excellent customer service, presenting menus confidently, and working collaboratively with colleagues to maintain high standards of quality and service.

Job Overview

This role is based in our Bournemouth casino and involves working as part of our Food and Beverage team. You will be responsible for delivering excellent customer service and ensuring that our customers have a great experience from start to finish.

Key Responsibilities
  • Customer Service: Provide first-class customer service to all customers, answering questions and resolving issues in a professional and friendly manner.
  • Menu Presentation: Gain knowledge and skills to present menus effectively, recommending dishes and drinks to customers and taking orders accurately.
  • Teamwork: Work collaboratively with colleagues to ensure that the restaurant runs smoothly and efficiently, maintaining high standards of quality and service.

Requirements and Qualifications: Excellent communication skills, strong teamwork skills, adaptability, and a willingness to learn and develop your skills.

Estimated Salary: £18,000 - £20,000 per annum



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