Hospitality Team Member

1 day ago


Bournemouth, Bournemouth, United Kingdom Brewhouse & Kitchen Full time
About Our Business

Brewhouse & Kitchen is a pioneering brewer and operator of pubs that serves great food, drinks, and craft beers. Our passion for providing exceptional customer experiences drives everything we do, from the quality of our products to the way we treat our customers and staff.

Role Overview

This is a fantastic opportunity to join our team as a Hospitality Team Member, working in a dynamic environment where no two days are the same. You will be responsible for delivering exceptional customer service, maintaining high standards of cleanliness and organisation, and contributing to the success of our business.

Key Responsibilities

Your key responsibilities will include:

  • Providing excellent customer service, ensuring a warm and welcoming experience for all customers
  • Maintaining high standards of cleanliness and organisation throughout the pub, including the kitchen and dining areas
  • Working effectively as part of a team, supporting colleagues to achieve sales targets and maintain high levels of customer satisfaction
  • Contributing to the success of our business, through proactive communication, problem-solving, and teamwork
Benefits and Salary

The estimated salary for this role is £22,000 - £28,000 per annum, depending on experience. We offer a competitive package, including:

  • Competitive Pay + tronc/tips
  • Access your pay early with Hastee Pay, including financial wellbeing support
  • Free team meal on every shift
  • 30% off Food, Drink, Accommodation & Experience's in our pubs and more
  • Access to Brewhub – with over 3000+ discounts & cashback opportunities
  • Cycle to Work scheme
  • Annual incentive trips and benefits
What Makes Us Different

We pride ourselves on being a great place to work, offering:

  • Award winning employer – Best Companies Accredited 2024
  • Flexible shifts to fit in with life
  • Enhanced Maternity and Paternity Pay
  • Access to award winning learning & development and apprenticeship programmes


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