Global IT Infrastructure Specialist

10 hours ago


Bracknell, Bracknell Forest, United Kingdom 83zero Full time
Job Summary

We are seeking an experienced Global IT Infrastructure Specialist to join our team at 83zero in Bracknell, UK. This is a fantastic opportunity to work with a world-leading broadcasting solutions company responsible for delivering high-profile events worldwide.

About the Role

This exciting position involves supporting our IT infrastructure and providing employee-related IT support for all offices and employees. As your skills and knowledge progress, you will also have the opportunity to contribute to the growth and maintenance of multiple locations and computer networks across our client's group, as well as managing the server infrastructure primarily based on Microsoft environment supporting over 500 users in the UK and Ireland.

Key Responsibilities
  • Maintain and operate corporate computer systems and cloud environments ensuring seamless performance and minimal downtime.
  • Perform regular monitoring of systems and security, taking prompt action as required to mitigate potential issues.
  • Ensure data and operating system backups, patches, and software updates are executed efficiently.
  • Manage system backups, data archives, and security logs to maintain optimal system performance.
  • Collaborate with vendors and support engineers to resolve service outages or disruptions.
  • Deliver IT projects and tasks within designated timelines while maintaining open communication with stakeholders.
  • Configure, deploy, and maintain local and remote IT equipment, ensuring compatibility and optimal performance.
  • Accurately account for corporate assets and IT inventory.
  • Support deployments of new hardware and software solutions, facilitating smooth integration.
  • Assist with planning, documentation, and execution of IT projects, ensuring comprehensive coverage.
  • Create formal documentation of IT policies, processes, and procedures to maintain operational efficiency.
  • Provide subject matter training to IT team members and company personnel.
  • Offer first and second-line technical support to employees with varying levels of IT expertise.
  • Maintain accurate records and provide timely status update reports to management.
  • Compile information to support operational plans and technical recommendations.
  • PARTicipate in regular departmental meetings, staff discussions, or technical group gatherings to stay informed and contribute valuable insights.
Requirements
  • Demonstrated passion for troubleshooting and solving complex technical problems.
  • Proficiency in Windows Server and Desktop Operating Systems, including basic LAN and WAN technologies.
  • Experience with Active Directory and O365 applications, as well as VOIP Management or Print Management software is beneficial.
  • Experience working with Apple Mac OSX is a bonus, as is experience in Cloud-based environments.
  • Excellent communication skills, enabling effective interaction with both technical and non-technical audiences.
  • Strong experience with system management tools, logical file systems, and client/server environments.

Estimated Salary: £45,000 - £60,000 per annum (dependent on experience), plus benefits package



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