International Billing Coordinator

2 months ago

London, Greater London, United Kingdom The London Clinic Full time
Job Summary

We are seeking an experienced International Billing Coordinator to join our team at The London Clinic. As an International Billing Coordinator, you will play a crucial role in ensuring the smooth operation of our international billing process.

Key Responsibilities
  • Assist in billing purchaser invoices via their online portals within the agreed billing time frame.
  • Collate all necessary paperwork and provide it to the purchaser to support and fulfill the billing process.
  • Provide an exceptional level of customer service support to international department and engender loyalty by being courteous, knowledgeable, available, and efficient.
  • Maintain a robust approach to data quality and patient confidentiality.
  • Update the patient account with the billing details.
  • Liaise with internal finance team and other hospital departments.
Requirements
  • Experience charging and raising invoices.
  • Experience and understanding of the patient referrals process and the GOP/LOG process.
  • The ability to work accurately in a fast-paced environment under pressure.
  • Excellent telephone manner and demonstrate a proactive, flexible approach to customer care.
  • Evidence of good written and verbal communication skills.
  • Be a friendly and flexible team player/unsupervised.
  • Possess good IT skills. Familiar with CWS system.
About The London Clinic

The London Clinic is a leading private hospital with a charitable status. We are committed to safeguarding and protecting all adults at risk, children, and young people by implementing robust safer recruitment practices during our selection process. We are proud of our diverse workforce and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from underrepresented groups.

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