Senior Product Designer

4 weeks ago

London, Greater London, United Kingdom Nesta Full time
Product Designer - Centre for Collective Intelligence Design

Nesta's Centre for Collective Intelligence helps create new ways for communities to use technology to harness their insights, ideas and power to act on the problems that matter to them and create the futures they want. We know well-designed systems can help promote healthy collective action at scale, but too often technology is designed to solve the needs of individuals or large organisations.

Our mission is to design digital tools and products that allow communities to respond collectively to challenges, and that help public and voluntary sector institutions strengthen trust and collaboration with citizens. We help our partners to understand where and how collective intelligence approaches can help address the problems they're working on. We apply collective intelligence design - which brings together insights from diverse groups of people, with new sources of data (such as sensor or mobile phone data) and digital technologies (including AI) - to develop bespoke solutions to those problems.

Key Responsibilities:
  • Design, or contribute to the design, of sophisticated digital collective intelligence products that help deliver social impact and might cover complex user needs
  • UX Design (including core user research techniques, user journeys, wireframes, prototypes, user testing etc.)
  • UI Design (including interaction design, high-fidelity prototypes etc.)
  • Strong visual design skills (including branding & aesthetics), and the ability to convey complex concepts in easily understandable ways
  • Understanding of service design fundamentals and able to contribute to core service design artefacts such as blueprints
  • Able to quality assure own work with an eye for detail
  • Work with a clear & iterative design process, and able to convey the impact and results of work
  • Strong skills in Figma and other common digital design tools
  • Working within interdisciplinary teams, particularly working closely with researchers to translate the cutting edge of academic research into practice in the real world
  • User Research & Testing:
    • Undertake user testing & results analysis of prototypes, concepts, and live products
    • Design and facilitate workshops & meetings
    • Ability to collaborate effectively with cross-functional peers and stakeholders, and to explain design decisions clearly
    • Understand the team's long-term strategy from a design and user perspective
    • Advise our partners in collective intelligence design, navigating the varying backgrounds, technical skill levels, and previous knowledge of CI
    • Contribute to the design and delivery of CI training programmes
  • Supporting business development activities by creating pitch materials and supporting the development of project plans
  • Communicating and promoting your work, and the work of the wider team e.g. representing CCI and CI design at conferences, writing blogs, making presentations etc.
Requirements:
  • Experience as a digital product designer, ideally working end-to-end
  • Able to autonomously undertake mid-to-large sized projects that might involve some complexity
  • Able to handle multiple projects at once, effectively prioritising what needs to be done
  • Experience designing for web, mobile and desktop products
  • Able to guide non-designers through designs and design decisions
  • Ability to generate creative ideas and novel solutions that can leverage collective intelligence in new ways to help achieve social outcomes, combined with an exceptional eye for detail
  • An enthusiasm for, and commitment to, becoming a recognised expert and practitioner in Collective Intelligence Design
  • Knowledge of collective intelligence methods
  • Knowledge of creating video animations and/or editing film content
  • Front-end development skills - HTML/JS/CSS
  • Knowledge of Artificial Intelligence
  • Knowledge of how to design for different accessibility needs

Salary: circa £48k plus an array of benefits, including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more.

Location: This role is based in London, Blackfriars, hybrid working arrangement with a minimum of two days in the office.

Term: Permanent

Hours: This is a full-time role but we offer a range of flexible working arrangements and encourage our people to take advantage of them.

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

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