Warehouse Operations Manager

6 days ago

Lutterworth, Leicestershire, United Kingdom Culina Group Full time

Job Summary

Culina Group is seeking a highly skilled Warehouse First Line Manager to oversee operations and ensure service levels are achieved safely and efficiently. As a key member of our team, you will be responsible for managing a team of operatives, ensuring compliance with people process and policy, and maintaining a high level of customer satisfaction.

Key Responsibilities

  • Act as the primary point of contact for communication with the administration, stock, and management teams to resolve problems or issues within the warehouse.
  • Prepare and complete shift handover documents, ensuring seamless transition of operational responsibilities.
  • Manage team performance using warehouse management system tools and ensure compliance with key control, key logs, radio logs, scanner logs, and MHE pre-op check sheet.
  • Develop and implement training plans with the support team to ensure the relevant skills mix is available to meet capability planning tool requirements.
  • Assist with weekly customer updates as needed.

Requirements

  • Proven experience in a FLM or Senior WH Operative role, preferably in a fast-paced logistics/3PL environment.
  • Working knowledge of operational and people management.
  • Strong computer skills with high attention to detail, and proven knowledge of WMS systems and SAP would be an advantage.
  • Ability to motivate and empower others, providing staff with development opportunities and coaching.
  • Adaptable to the team, with the ability to consult others and communicate proactively.
  • Ability to work in a systematic, methodical, and orderly way to consistently achieve project goals.

What We Offer

  • Competitive holiday entitlement.
  • Pension scheme with a great contribution of 4% employee and 4% employer.
  • Life Assurance - x2 annual salary.
  • Wellness program with access to confidential telephone counselling and legal information service.
  • Eye Care Vouchers for substantial savings on eye tests and prescription glasses.
  • Reward & Recognition program for employees who go the extra mile.
  • Everyday discounts on over 50 retailer products.

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