Operational Excellence Lead

3 days ago


Ipswich, Suffolk, United Kingdom Amazon UK Services Ltd. Full time
Job Description

We are seeking an experienced Operational Excellence Lead to join our team at Amazon UK Services Ltd. As a key member of our operations team, you will be responsible for leading shifts at one of our operational sites, managing and developing a team of Area Managers, and driving operational excellence to create the Amazon of tomorrow.

About the Role
  • Manage and develop a team of Area Managers
  • Lead operational teams on a shift, deal with issues, and positively impact site performance
  • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
  • Work closely with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives across the sites to improve operational performance
A Day in the Life

You'll lead shifts at one of our operational sites, working closely with different areas of the business, analysing performance and risk metrics, and mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.



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