Trade Branch Retail Supervisor and Driver

2 weeks ago

Knowle, United Kingdom Meridian Business Support Full time
Job Description:

As a Trade Branch Retail Supervisor and Driver, you will be responsible for leading a small team in a dynamic and growing marketplace. Your primary focus will be on providing exceptional customer service and support to new and existing customers, ensuring excellence in customer service, operational standards, and branch sales targets are achieved.

Key Responsibilities:
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards, and branch sales targets are achieved
  • Support the delivery of sales targets while developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Provide support and assistance to branch colleagues as required
  • Support the branch manager to ensure team completes actions and activities on time, and in full
  • Ensure branch team compliance with health and safety, company policies, and procedures
  • Undertake stocktakes and audits
  • Maintain maintenance records for branch vehicles
  • Conduct branch housekeeping for front of house, warehousing, and merchanting

Requirements:
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximize margins, while ensuring our customers always walk away happy
  • Good organizational skills, with the ability to prioritize and use own initiative
  • Confident IT user, with experience of MS Office and industry-standard software, e.g., SAP
  • A full and valid driving license is essential, and a FLT license could be a distinct advantage
  • The ability to cover for the branch manager when required
  • Previous branch stocktake experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage

What We Offer:
  • A very competitive basic salary
  • An excellent monthly bonus scheme taking your salary to £32,705 per annum
  • 33 days holiday (including statutory holidays)
  • Free Life Assurance Plan of 3x your Annual Salary
  • Option to join the Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on-the-job training to help your career development

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