Trade Branch Retail Supervisor and Driver

Our Trade Branch Network is a dynamic and exciting place to work, offering genuine opportunities to make a difference and advance your career.

We are seeking a highly motivated and customer-focused Branch Supervisor to join our team in Bristol. As a key member of our team, you will be responsible for leading by example, providing exceptional customer service, and driving sales targets.

Key Responsibilities:

• Provide exceptional customer service and support to new and existing customers
• Ensure excellence in customer service, operational standards, and Branch sales targets are achieved
• Support the delivery of sales targets while developing and maintaining positive customer relationships
• Assist with the delivery of branch operations and provide support to Branch colleagues as required
• Ensure Branch team compliance with Health and Safety, company policies, and procedures
• Undertake stocktakes and audits, and maintain maintenance records for Branch vehicles
• Conduct Branch housekeeping for front of house, warehousing, and merchanting

Requirements:

• Passion and energy to deliver exceptional customer service and achieve business targets
• A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
• A commercial approach to drive sales and maximise margins, while ensuring our customers always walk away happy
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry-standard software (e.g. SAP)
• A full and valid driving license is essential, and a FLT license could be a distinct advantage
• The ability to cover for the Branch Manager when required
• Previous branch stocktake experience could be a distinct advantage
• Comfortable to work in a small team and on occasion, alone
• Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage

What We Offer:

• A very competitive basic salary
• An excellent monthly bonus scheme taking your salary to £32,705 per annum
• 33 days holiday (including statutory holidays)
• Free Life Assurance Plan of 3x your Annual Salary
• Option to join the Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on-the-job training to help your career development