Administrative Assistant

3 weeks ago


Swindon, Swindon, United Kingdom NHS Full time
Job Summary

We are seeking an experienced and skilled Administrative Assistant to join our team in Swindon. The successful candidate will be responsible for providing administrative support to our Child and Adolescent Mental Health team, ensuring the smooth operation of our services.

Key Responsibilities
  • Provide administrative support to the team, including dealing with high volumes of calls and tasks
  • Manage the administration inbox, actioning tasks and responding to emails
  • Cover the Community Reception Desk, welcoming visitors and clinicians, and arranging appointments
  • Process post, action voice messages, and monitor team emails and referrals
Requirements
  • IT skills, including Microsoft applications such as Word and Excel
  • Experience with using work-based specialised software
  • Good level of general education, with GCSE English and Mathematics grade A-C or equivalent
  • IT skills through a qualification or experience
  • Higher Education qualification or previous experience in an administration role
  • Experience of customer-facing roles and working in a Social Care Setting
Personal Qualities
  • Good communication skills at all levels, with an empathetic approach
  • Professional approach to work-related tasks
Contractual Requirements
  • Ability to travel between sites and to regional meetings if needed
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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