Brand and Product Training Specialist
3 weeks ago
About the Role
Glen Dimplex Heating & Ventilation, a world leader in intelligent electric heating and renewable energy solutions, seeks an experienced Brand and Product Trainer to join our team. As a key member of our training department, you will be responsible for delivering high-quality product training to customers and internal stakeholders.
Key Responsibilities
- Develop and deliver comprehensive product training programs, ensuring that customers and internal stakeholders have the knowledge and skills necessary to effectively utilize our products.
- Collaborate with cross-functional teams to design and deliver training content that meets the needs of our customers and internal stakeholders.
- Conduct training needs assessments to identify areas for improvement and develop targeted training solutions.
- Design and implement evaluation and assessment methods to measure the effectiveness of training programs.
- Provide ongoing support and coaching to customers and internal stakeholders to ensure that they are able to apply their knowledge and skills in real-world settings.
Requirements
- Bachelor's degree in a related field, such as education, training, or a technical discipline.
- Minimum 3 years of experience in product training or a related field.
- Excellent communication, presentation, and interpersonal skills.
- Ability to design and deliver training programs that meet the needs of diverse audiences.
- Strong analytical and problem-solving skills.
Preferred Qualifications
- Master's degree in a related field.
- Experience in a similar role within the heating and ventilation industry.
- Knowledge of Learning Management Systems and e-learning platforms.
About Glen Dimplex Heating & Ventilation
Glen Dimplex Heating & Ventilation is a leading provider of innovative heating solutions for homes and businesses. We are committed to delivering high-quality products and services that meet the needs of our customers and contribute to the development of sustainable communities.
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