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Senior Client Manager

1 month ago

Midlothian, United Kingdom Public Practice Recruitment Ltd Full time
Job Title: Senior Client Manager

We are seeking a highly skilled and experienced Senior Client Manager to join our team in Edinburgh. As a Senior Client Manager, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.

About the Role:
  • Manage a portfolio of clients, ensuring excellent service delivery and meeting client expectations.
  • Plan and undertake assignments, striving to deliver high-quality results.
  • Lead a team of accountants, reviewing work, providing constructive mentorship, and motivating team members.
  • Own responsibility for KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.
  • Contribute to the firm's growth by retaining existing clients and building relationships with prospective clients.
  • Build trusted and long-lasting client relationships, proactively handling queries.
  • Review processes and implement more efficient ways of service delivery.
  • Set an example to junior staff as a hands-on senior manager.
About the Firm:

Our firm is a people-focused accountancy firm based in Edinburgh, with a solid client base across the UK. We provide a full range of financial services and are proud of our expertise. We empower our staff through continuous professional development and offer a clear path to progression.

Employee Benefits:
  • Competitive salary range of £40,000 to £55,000 per annum.
  • Permanent, full-time role with a generous holiday allowance.
  • Contributory pension scheme.
  • Professional development opportunities.
  • Positive and supportive company culture.
  • Modern office and flexible working options.
Requirements:
  • ACA or ACCA qualified, with demonstrable experience within practice.
  • AAT qualification desirable.
  • Experience managing a client portfolio, with a results-driven approach.
  • Previous experience leading a team, including reviewing work and providing mentorship.
  • A sound commercial understanding, including forecasting and monitoring fee recovery.
  • A can-do attitude to problem-solving.
  • Organised and able to oversee a team's workload effectively.
  • Excellent communication and advisory skills.
  • Confident working closely with senior management.
  • Motivated and able to inspire others.
  • Collaborative and creative.
  • Excellent business acumen.