Support Worker for Veterans

11 hours ago


Kent, United Kingdom Forces Employment Charity Full time
Job Title: Caseworker - Op Nova

We are seeking a dedicated and highly motivated individual to join our team as a Caseworker - Op Nova in Kent & Sussex. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.

About the Role:
As a Caseworker - Op Nova, you will be responsible for contacting clients within 48 hours of allocation, undertaking needs assessments and developing support plans within 5 days of allocation. You will also carry out Outcome Star assessments at 3 monthly intervals to understand and demonstrate progress.

Main Responsibilities:
• Contact all clients within 48 hours of allocation
• Undertake needs assessments and develop support plans within 5 days of allocation
• Carry out Outcome Star assessments at 3 monthly intervals to understand and demonstrate progress
• Work with and empower clients to engage with the support plan and goals agreed during their needs assessment
• Produce written reports when requested highlighting support given to clients and level of engagement

Salary: £29,000 per annum

Requirements:
• Highly motivated and independent, capable of working remotely across a wide geographical area
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system
• Ability to collaborate effectively with internal and external stakeholders
• Highly organised with strong IT skills and experience of using Case Management Systems, Microsoft packages and outlook
• Commitment to working with each client without prejudice and in an equitable manner

Desirable Competencies:
• NVQ Level 4 Information, Advice and Guidance
• Experience of using Outcomes Star
• Salesforce case management system experience
• A working knowledge of the Justice system and experience of working with offenders or ex-offenders

Contact Us:
For more information about this role, please refer to the job description.

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