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Shift Manager

2 months ago

Hamilton, South Lanarkshire, United Kingdom Tesco Full time
About the Role
As a Shift Leader at Tesco, you will be responsible for overseeing the store from the shop floor, ensuring customer satisfaction and store operations run smoothly. This role requires strong leadership skills, excellent communication, and ability to motivate a team to deliver exceptional results.

Main Responsibilities
  • Lead and manage a team of retail colleagues to deliver a high-quality customer experience.
  • Coordinate store operations, including receiving and stockroom management, to ensure efficient and effective use of resources.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Schedule and manage shift rotas to meet business needs, ensuring adequate staffing and minimizing overtime.
  • Maintain a clean and safe working environment, adhering to health and safety standards.
  • Monitor and control costs, ensuring accurate stock management and minimizing waste.
  • Communicate effectively with colleagues, managers, and customers to resolve issues and improve performance.

Requirements
  • Previous experience in a retail leadership role or similar environment.
  • Strong leadership and communication skills, with ability to motivate and develop a team.
  • Excellent problem-solving and analytical skills, with ability to make informed decisions.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexible and adaptable, with ability to work varied shifts, including evenings and weekends.

What's in it for you
As a Shift Leader at Tesco, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to delivering exceptional customer experiences. You will also have access to a range of benefits, including competitive pay, pension scheme, and opportunities for career progression.