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CCTV Security Officer

2 months ago

Northampton, Northamptonshire, United Kingdom Kings Security Systems Ltd Full time

Job Title: Relief Security Officer

Job Summary:

We are seeking a reliable and flexible Relief Security Officer to provide security coverage across various locations as needed. As a key member of our team, you will be responsible for ensuring the safety and security of premises, staff, and visitors by maintaining a safe and secure environment.

Key Responsibilities:

  • Customer Care:
    • Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
    • Be receptive to the client's concerns and complaints and take a personal interest in resolving any issues that you become involved in.
    • Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
    • Build and maintain positive relationships with staff, visitors, and contractors.
  • Work Performance and Quality Work:
    • Comply with and report on all Health and Safety issues in accordance with company guidelines.
    • Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
    • Monitor surveillance equipment and review footage as necessary.
    • Make the required check calls and booking on/off calls.
    • Control access to the premises, ensuring only authorised personnel are allowed entry.
    • Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
    • Maintain accurate and detailed records of daily activities, incidents, and irregularities.
    • Collaborate with emergency services when required.
  • Quality:
    • Ensure that equipment issued to the contract is maintained and used in accordance with the manufacturer's requirements at all times and where supplied, protective cases are used on all relevant equipment.
    • Be correctly dressed in full uniform, as required by the client and that any shortfall in issue is communicated to the appropriate line manager.
    • Set and maintain the highest personal and professional standards as an employee of Kings Security Systems Ltd and adopt a total quality approach to every aspect of your work, colleagues, and clients.

Requirements:

  • Valid SIA Licence or valid SIA training certificates.
  • Excellent Written and Verbal Communications Skills.
  • Flexibility, willingness to work various shift patterns in line with operational needs.
  • Ability to stay calm and composed under pressure, especially during emergencies.

Benefits:

  • Pension
  • Healthcare Cash plan
  • Life Assurance
  • Employee Recognition Scheme
  • Employee Discount Platform
  • Paid uniform
  • Paid SIA renewal
  • Wagestream – Get instant access to your wages through our financial wellbeing tool.