Travel Customer Services Representative
1 month ago
We are seeking a highly skilled Travel Customer Services Administrator to join our team at Cracking Recruitment. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring the smooth delivery of our travel services.
Key Responsibilities:
- Provide timely and effective customer service to clients via phone, email, and in-person
- Process customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless delivery of travel services
- Maintain accurate records and reports to track customer interactions and service delivery
Requirements:
- 2+ years of experience in a customer-facing role, preferably in the travel industry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of travel industry software and systems
What We Offer:
- A competitive salary of £22,308
- 25 days of annual leave plus bank holidays
- A dynamic and supportive work environment
Cracking Recruitment is a leading specialist travel company, and we are committed to providing our customers with exceptional service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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