Healthcare Experience Advocate

3 days ago


Norwich, Norfolk, United Kingdom NHS Full time

As a Healthcare Experience Advocate, you'll be the driving force behind delivering exceptional patient care at The Humbleyard Practice. This rewarding role involves managing appointment bookings, addressing patient inquiries, and providing support throughout their digital healthcare journey.

Key Responsibilities
  • Manage appointment bookings and provide timely access to care.
  • Support patients in navigating practice procedures and services.

With a fast-growing list size of 22,000 patients, The Humbleyard Practice is part of the 5-practice Ketts Oak Primary Care Network. We're committed to creating a positive work environment with a supportive team and a range of benefits.

Benefits
  • Free onsite parking.
  • An employee assistance scheme.
  • NHS discounts available.

The estimated salary for this role is £27,000 - £34,200 per annum, depending on experience.



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