Senior Operations Leader
1 month ago
This is a dynamic role for an experienced Operations Leader to oversee facilities in the North, driving performance, maximising operational productivity, and implementing strategic initiatives to elevate service.
With a remit of 3 million and three sites, this critical position optimises site performance and ensures scalable, quality processes. Key responsibilities include:
- Operational Analysis: Conduct deep dives into specific operational issues, leveraging data and feedback to identify performance gaps, prioritise improvements, and drive impactful changes across sites.
- Process Optimisation: Ensure processes are scalable and maintain high quality standards.
- Decision-Making & Authority: Oversee hiring, succession planning, and purchasing decisions in line with strategic goals. Autonomously manage various site responsibilities and customer concerns in collaboration with other areas of the wider business.
Key Performance Indicators include:
- Cost savings
- FTE turnover and site productivity (OEE)
- Compliance with BRC and NSF audits
- Safety metrics, including injury frequency and near-misses
- Annual development and implementation of succession plans
- Extensive Operations Experience: 15+ years in operations, including 8+ years in warehouse environments and 7-10 years in supply chain management.
- Analytical & Problem-Solving Skills: Proven ability to use performance metrics and lean methodologies to solve complex technical problems.
- Communication & Project Management: Strong verbal and written communication skills, with the ability to manage multiple priorities and engage stakeholders across the business.
- Educational Background: Bachelor's degree in operations, logistics, or a related field; an MBA or master's degree is highly desirable.
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