Deal Desk Specialist

1 week ago

London, Greater London, United Kingdom Hibob Full time

About Hibob

Hibob is a cutting-edge HR platform designed for modern, mid-size businesses. Our intuitive, data-driven platform helps HR and managers connect, engage, develop, and retain top talent.

As a Deal Desk Specialist at Hibob, you will play a crucial role in processing quotes, ensuring compliance with published policies, and accelerating deal efficiency. You will work closely with the Sales and Customer Success team to drive system requirements and implement the Order to Cash process.

Key Responsibilities

  • Support the Sales and Customer Success team in processing quotes and ensuring compliance with published policies.
  • Ensure data accuracy of closed deals.
  • Maintain and enforce agreed-upon approval processes and SLAs.
  • Drive system requirements to implement the Order to Cash process and improvements of deal desk policies and procedures.
  • Serve as a point of contact and subject matter expert for contracts policy and the deal approval process.
  • Partner cross-functionally across various stakeholder groups, including legal, sales, revenue, and finance.

Requirements

  • Proven success in SaaS/B2B industry, Deal Desk, Order management, Sales Operations, Customer Support or Services.
  • Highly organized, customer-focused, out of the box thinking, strong attention to details, and ability to multi-task.
  • Interpersonal skills - Excellent communicator and problem-solver.
  • Prior experience working with multi-national teams.
  • Salesforce experience - a must.
  • Ability to prioritize workload and manage multiple projects and tasks.
  • General high-tech/Start up/Software experience.

About the Role

This is an exciting opportunity for professionals who thrive on driving best practices. If you have B2B deal desk or sales operations experience and are looking for the opportunity to develop your skills in a SaaS-based product, within a global team, this could be the perfect role for you.

What We Offer

  • Competitive compensation and benefits.
  • Pre-IPO equity.
  • Company share options plan.
  • Cash allowance for health insurance.
  • Annual vision allowance.
  • Perkbox membership.
  • Annual Headspace subscription and wellness benefits.
  • Travel support.
  • Hybrid working from day 1.
  • Work from home allowance.
  • Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment).
  • Bob balance days.
  • 2 Social Impact days per year for volunteering.
  • Awesome employee referral program.
  • Pension scheme auto-enrolment from day 1.
  • Fun company and team social events.

Belonging at Hibob

We are committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire. We are open to all talent and welcome applications from diverse backgrounds.

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