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Housing Options Specialist

2 months ago

King's Lynn, Norfolk, United Kingdom Kings Lynn & West Borough Council Full time
Housing Options Officer

We are seeking a skilled and compassionate Housing Options Officer to join our team at Kings Lynn & West Borough Council. As a key member of our housing team, you will play a vital role in helping individuals and families access the housing support they need to prevent homelessness.

Key Responsibilities:
  • Provide high-quality housing advice and guidance to individuals and families in need
  • Investigate and assess homelessness cases, ensuring compliance with relevant legislation
  • Develop and implement innovative solutions to address housing needs and homelessness
  • Work closely with vulnerable individuals, including refugees, to provide tailored support
  • Collaborate with internal and external stakeholders to ensure effective service delivery
Requirements:
  • Experience in a housing or related setting, with a good understanding of welfare benefits and eligibility criteria
  • Excellent communication and problem-solving skills, with a creative approach to addressing complex issues
  • Ability to work with vulnerable individuals, including those with complex needs
  • Strong cultural awareness and language skills, particularly in relation to refugee communities
  • Knowledge of equality issues and a commitment to promoting equality and diversity
What We Offer:
  • Performance-related pay and a generous annual leave entitlement
  • Membership of the local government pension scheme
  • A supportive and collaborative work environment

We are committed to providing a safe and inclusive work environment. If you are passionate about making a difference in the lives of others and have the skills and experience to succeed in this role, we encourage you to apply.