Restaurant Operations Manager
3 weeks ago
The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
About the Role
We are seeking a passionate and experienced Assistant Manager at The Three Horseshoes, Asthall.
This role encompasses overseeing the running of The Three Horseshoes, an opportunity to work in a fast-paced operation where each day offers something different.
You will be involved in the daily running of each of our departments, from our award-winning fine dining restaurant, supporting our department managers and striving for exceptional standards at every opportunity.
You will be an ambassador for The Bamford Collection, a group of consciously minded brands that are committed to nourishing people and the planet.
Responsibilities
- To work as a consummate host to our guests and residents
- To ensure the restaurant, pub, and garden are set up for the day, constantly checking tables and replenishing stock and maintaining standards, delegating tasks where appropriate
- To actively drive average spend per head, by identifying all opportunities for recommendations
- To maintain full knowledge of the menu, including beverages, and able to give detailed descriptions of the dishes, provide recommendations for guests, and give accurate allergens advice
- To ensure effective shift management, leading and motivating the front of house team, delivering a seamless service
- To manage the restaurant operations effectively, maximising sales through table turning
- Work alongside the kitchen and bar team on continuous development of food and beverage offerings
- Maintain an accurate and up-to-date plan of restaurant staffing needs
- Prepare schedules and ensure that the restaurant is staffed for all shifts while managing holiday requirements - ensuring Fourth is updated
- Line management of the restaurant team (includes absences, performance reviews, PDPs, etc.)
- To ensure all transactions are correct, including balancing floats, change, banking, and cash reconciliation
- To highlight H&S matters to your line manager or appropriate parties
- To deliver and champion 'REAL The Maytime experience'
Skills You Will Bring
- Fully responsible for leading service standards and supporting wider business objectives
- Report to the General Manager and work alongside Operational teams
- Manage a small team; previous leadership experience is advantageous
- Act as a natural leader and role model for your team
- Provide and share experience and knowledge from your career in F&B
Perks and Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice
- Private Medical: We offer subsidised private medical insurance through Bupa
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week
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