General Store Manager

5 days ago


Chester, Cheshire, United Kingdom 360 Resourcing Full time
Job Title: General Store Manager

We are seeking an exceptional General Store Manager to lead our Chester showroom to success. As a key member of our team, you will be responsible for driving sales, managing the customer experience, and developing a high-performing sales team.

Key Responsibilities:
  • Manage the full customer journey, from engagement to deal closing, in line with our sales model.
  • Coach, lead, and develop the sales team to achieve sales targets and KPIs.
  • Be a brand ambassador and champion our company values, inspiring the team to deliver exceptional customer service.
  • Develop the team and create a succession plan for the business, performance managing individual team members and creating sales superstars.
  • Conduct daily team briefs to keep staff up-to-date with company procedures and new information.
Requirements:
  • A proven track record in people management within a big box or high-ticket priced items industry.
  • Demonstrate sales management skills through performance management, coaching, and developing.
  • Show a track record of hitting and smashing targets and KPIs.
  • Exceptional leadership skills, drive, resilience, and a high emphasis on the customer journey.
  • Strong P&L accountability.
About Us:

We are a market leader in the retail of quality home furnishings at affordable prices. Our company values commitment to customer service, quality products, and fantastic prices. We offer a unique way of furniture retailing, and our growth is thanks to our dedication to these values.

This is a fantastic opportunity for a sales-driven store manager who wants to earn excellent OTE and work for a market leader. You have the potential to shape your career and earn upwards of £60,000 annually. Our top-performing store managers are earning in excess of £80,000 or have been promoted to Area Manager.


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