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Deputy Store Manager

2 months ago


London, Greater London, United Kingdom The Retail Partnership Ltd Full time
Deputy Online Store Manager

A prestigious opportunity has arisen for a talented individual to join our esteemed client, a leader in the retail industry. As a Deputy Online Store Manager, you will play a pivotal role in driving sales and delivering exceptional customer service in a fast-paced store environment.

Main Responsibilities:
  • Support the Boutique Manager and act as the senior Management Team member on shift.
  • Drive sales and exceed targets through outstanding customer service and building strong client relationships.
  • Deliver a consistent and exceptional standard of customer service, embodying the brand's values and inspiring your team to do the same.
  • Develop and maintain client relationships to drive repeat business and network with corporate and local clients to support revenue-driving events.
  • Motivate the team to reach individual sales objectives and KPIs, providing ongoing coaching and training to achieve these goals.
  • Ensure completion of approved brand and product training programs to provide consistent and effective styling advice and inspiration to all customers.
  • Execute visual merchandising guidelines to a high standard and maintain an in-store experience that meets the brand's standards.
  • Ensure accurate payment processing and cash handling.
Person Specifications:
  • A proven passion for customer service and driving business growth.
  • Commercially aware and target-driven.
  • Excellent communication and interpersonal skills.
  • Flexible and adaptable.
  • Ability to work well under pressure in a fast-paced environment.