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Sales Manager
2 months ago
About Broadleaf Timber
Broadleaf Timber is a renowned Welsh manufacturer of exquisite wood flooring and doors. Our company is built on a strong foundation of excellent quality, first-class service, and unparalleled choice. As a family-run business, we pride ourselves on being a professional, friendly team focused on growth, innovation, and customer satisfaction.
Job Summary
We are seeking a highly motivated and self-driven Sales Manager to join our team at our Cowbridge showroom, serving the Cardiff and surrounding areas. As a Sales Manager, you will be responsible for driving sales and customer service, building relationships with professional customers, and growing the showroom's local profile.
Key Responsibilities
- Provide exceptional customer service and sales support to clients in the showroom, via phone, and via email.
- Offer expert product and technical information, prepare quotations, invoices, and internal paperwork.
- Process payments, coordinate delivery, and manage fitting through our recommended fitters.
- Monitor and maintain Key Performance Indicators (KPIs), develop trade contacts, and optimize the customer journey for sales and customer satisfaction.
Requirements
- Proven sales experience, with excellent communication and interpersonal skills.
- Strong organizational and administrative skills, with good numeracy and computer literacy.
- Ability to work independently, with a self-motivated and entrepreneurial approach.
- Interest in design and a passion for delivering exceptional customer experiences.
What We Offer
- Competitive salary and uncapped bonus structure.
- Mobile phone and other benefits.
- Consecutive days off and no bank holiday working.
- 28 days holiday per year and excellent working conditions.
- Staff discount and opportunities for growth and development.
