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Dining Service Professional

2 months ago

Ascot, Windsor and Maidenhead, United Kingdom COWORTH PARK Full time
About the Role

We are seeking a skilled and enthusiastic Dining Service Professional to join our Events Operations team at Coworth Park Hotel. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their every need is met during their stay.

Key Responsibilities
  • Provide outstanding service to guests, ensuring their experience is nothing short of 5-star.
  • Support supervisors in running a station, greeting guests, and maintaining menu knowledge.
  • Show flexibility and creativity in dealing with guests' special requests and challenges that may arise.
What We Offer
  • A competitive Employee bonus scheme and Excellent Service charge.
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels - up to 48 nights every year.
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection.
  • Vibrant Social events that bring employees together.
  • Amazing benefits, including discounts in various high street and online shops, enhanced family leave entitlements, and a competitive Private Pension Scheme.
  • Apprenticeship, training, and development opportunities.
  • Up to £1000 bonus when you recommend a friend.
  • Access to immediate well-being advice, because We Care about our employees.
Requirements
  • Strong communication skills with a customer service ethic.
  • English is the primary language used in our hotel, and you must be able to communicate comfortably in this language.
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Dining Service Professional, you will have the opportunity to bring these values to life and contribute to our legacy.