Senior Digital Commerce Manager

5 days ago


Manchester, United Kingdom THG Full time

As a Senior Ecommerce Executive at THG, you will lead the execution of Ecommerce initiatives and drive revenue growth. Our company, THG, is a fast-paced global technology group that specializes in taking brands direct to consumers.

About Us

We have a portfolio of leading brands, including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.

Our Culture

We are home to market-leading websites like Lookfantastic, Skinstore, Dermstore, Cult Beauty, and the beauty subscription box brand Glossybox. Our portfolio includes premium brands like ESPA, Ameliorate, and Grow Gorgeous, which are loved and trusted by millions worldwide.

We partner with over 19,000 influencers to ensure our brands reach their audience globally.

Job Responsibilities

You will lead customer journey optimization, collaborate with marketing teams, and analyze performance metrics to align with business objectives.

The ideal candidate has previous experience in fast-paced Ecommerce environments and creates an immersive customer experience.

  • Customer Experience: Deliver best-in-class customer experience through website optimization and utilize data to understand and improve the customer journey.
  • Marketing Campaigns: Build strong relationships across marketing teams to develop and execute digital marketing strategies, including PPC, CRM, App, and Affiliates.
  • Performance Analysis & Reporting: Competently utilize data to drive decisions and complete reporting of performance metrics to ensure alignment with business objectives.
  • Strategic Planning: Work with Ecommerce Managers to develop and implement initiatives and processes to support team and business goals.
  • Industry Trends: Demonstrate strong awareness of Ecommerce trends within and outside the Beauty Industry to maintain best practices.
What We Offer

We offer an estimated salary of £60,000 - £80,000 per annum, depending on experience, as well as enhanced leave, wellbeing support, and other perks.

You will have access to face-to-face and virtual appointments with our in-house GP and up to 50% staff discount on THG brands.

Career Advancement

We provide bespoke development programmes, continued development through our upskilling programme, and enhanced maternity and paternity pay.



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