Receptionist

4 weeks ago

London, Greater London, United Kingdom Bounce Full time
Job Title: Receptionist

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Bounce. As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments with accuracy and efficiency.
  • Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
  • Maintain a clean and organized front desk area, ensuring a positive and welcoming environment for guests.
  • Collaborate with the events team to coordinate and execute events, conferences, and other functions.
  • Develop and maintain relationships with guests, vendors, and colleagues to ensure a positive and productive work environment.
Requirements:
  • 1+ year of experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with accuracy and efficiency.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented and passionate team.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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