Head of Service Operations
5 days ago
Job Title: Head of Service Operations
Location: UK
Estimated Salary: £85,000 - £105,000 per annum
About the RoleCorpay is currently seeking a highly motivated and organized individual to join its growing Service Operations team as a Head of Service Operations.
This is a full-time hybrid role, working 3 days a week onsite and 2 days from home. As a key member of the team, you will play a pivotal role in driving positive change for the business through effective system ownership.
You will work closely with both the Swindon Delivery team and the Solutions team in Walsall, under the guidance of the Head of Delivery. Your primary responsibility will be to champion our key systems, ensuring they constantly evolve to meet the needs of the business.
In addition to this, you will provide an invaluable framework of application support, helping the business leverage these systems effectively.
Key Accountabilities:
- Support implementation of the customer contact strategy within the Delivery team, ensuring effective use of Online banking and internal systems for optimal customer interactions.
- Drive continuous improvement initiatives, focusing on process optimization and efficiency.
- Work with the Head of Delivery to understand key initiatives and prioritize them for development, ensuring successful execution.
- Focus on team development, fostering knowledge sharing and cross-training to eliminate single points of failure.
- Identify pain points and collaborate with the wider business to develop solutions for improvement.
- Manage key stakeholders related to the Delivery team, keeping them informed on progress and addressing concerns.
- Implement and maintain reporting systems, providing data to the Head of Delivery for overall performance analysis.
- Contribute to achieving operational and customer excellence goals, aligning with wider Operations' objectives.
- Escalate IT incidents affecting operations, collaborate with IT to identify improvements in systems and processes, and communicate any defects for resolution.
- Participate in discussions with the wider management team on optimizing business processes, ensuring efficient operations within the wider team.
Requirements
We are looking for an experienced manager with at least 5+ years of successful experience in the delivery of high-level initiatives. You should have excellent outcome-based leadership skills, strong management abilities, and the capacity to get the best out of your team.
Additionally, you should possess proven planning and implementation skills, including project management delivery. A track record of successful delivery and excellent technical acumen are also essential.
Benefits
Corpay offers a comprehensive benefits package, including access to a benefits portal, LinkedIn learning, and 4 x life insurance.
-
Head of Payroll Operations
5 days ago
Swindon, Swindon, United Kingdom Investigo Full timeHead of Payroll Operations Job DescriptionWe're looking for an experienced Head of Payroll Operations to join our team in Swindon. As a senior leader, you'll be responsible for managing the payroll function, including daily operations and process improvement.ResponsibilitiesManage the payroll function, including daily operations and process...
-
Head of Child Services Operations
3 days ago
Swindon, Swindon, United Kingdom Ackerman Pierce Ltd Full timeAckerman Pierce Ltd is looking for a highly skilled and experienced professional to fill the position of Head of Service - Children Services in Swindon.The successful candidate will be responsible for leading, planning, developing and delivering an expert professional service within the relevant service area. Key duties include:Supporting the development,...
-
Head of Kitchen Operations
2 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Head of Kitchen Operations to lead our kitchen team at beBee Professionals in Swindon, United Kingdom. As a key member of our culinary team, you will be responsible for preparing high-quality dishes, ensuring excellent food presentation, and maintaining high standards of kitchen hygiene.Key Responsibilities:Prepare and cook a variety of...
-
Head Kitchen Operations Manager
6 days ago
Swindon, Swindon, United Kingdom CV-Library Full timeWe have an exciting opportunity for a Head Kitchen Operations Manager to join our culinary team. In this role, you will be responsible for overseeing kitchen operations, developing menus, and managing a team of chefs.Main Responsibilities:Leading the kitchen team and ensuring smooth day-to-day operationsDesigning and implementing menus that cater to our...
-
Assistant Head of Culinary Operations
3 days ago
Swindon, Swindon, United Kingdom CV-Library Full timeJob DetailsWe are looking for a highly experienced Sous Chef to join our team at CV-Library in Swindon, Wiltshire. This is an excellent opportunity to work in a dynamic environment, leading a team of chefs and contributing to the delivery of exceptional culinary experiences.The successful candidate will receive a competitive salary of £45,000 - £48,000 per...
-
Head of Operations Excellence
7 days ago
Swindon, Swindon, United Kingdom Corpay, Inc. Full timeJob SummaryCorpay, Inc. is recruiting for a Delivery Manager to join its UK Operations division in Swindon or Walsall.This is an exciting opportunity to work with a global technology organisation that is leading the future of commercial payments.As a key member of the team, you will be responsible for driving positive change within the company through...
-
Head of Culinary Operations
3 weeks ago
Swindon, Swindon, United Kingdom Hickorys Smokehouse Full timeWe are seeking an experienced Head of Culinary Operations to lead our kitchen team at Hickory's Smokehouse in Swindon.This is an excellent opportunity for a skilled chef to take on a senior leadership role and drive the success of our kitchen.You will be responsible for managing a team of chefs, developing menus, and ensuring high-quality standards across...
-
Head of Operations in Care Homes
4 weeks ago
Swindon, Swindon, United Kingdom Barchester Healthcare Full timeCare Home Environment Manager Job DescriptionWe're seeking a highly skilled and experienced individual to join our team as a Head Housekeeper at one of our Barchester Healthcare care homes. As a member of our operations team, you'll play a vital role in ensuring the smooth day-to-day running of the care home, focusing on the delivery of exceptional...
-
Head of Corporate Services
4 weeks ago
Swindon, Swindon, United Kingdom Michael Page UK Full timeJoin our esteemed team as a HEAD OF CORPORATE SERVICES and take on a senior leadership role in our tax advisory services in the South West and M4 corridor. As a respected tax professional, you will be responsible for developing and executing comprehensive tax strategies, leading a portfolio of clients and mentoring junior staff.About the CompanyOur client is...
-
Forklift Equipment Operative
3 days ago
Swindon, Swindon, United Kingdom Staffline Operations Careers Full timeCompany Overview: We are a leading logistics provider based in Swindon, SN3 4TN. Our team is committed to delivering exceptional service to our clients, and we are seeking a skilled Counterbalance Forklift Operator to join us.The successful candidate will be responsible for loading and unloading boxes on pallets from curtain-siders, moving pallet-packed...
-
Operations Director
6 days ago
Swindon, Swindon, United Kingdom Wohn-Service-Team Full timeJob DescriptionThis role requires a highly experienced and skilled Transport Operations Specialist to lead our transport operations in line with legislation, ensuring effective vehicle utilisation and service delivery. The successful candidate will have a strong understanding of logistics and transport operations, with experience managing a multi-truck fleet...
-
Head of Kitchen Operations
3 weeks ago
Swindon, Swindon, United Kingdom Gateway Hospitality Recruitment Full timeJob Summary: We are looking for a highly skilled Senior Sous Chef to join our team at a top Luxury property.The successful candidate will have experience working in a high-volume kitchen environment and will be able to lead a team of chefs to deliver exceptional food quality and presentation.Key Responsibilities:Assist the Head Chef in the day-to-day...
-
Building Performance Director
4 weeks ago
Swindon, Swindon, United Kingdom Civil Service Jobs Full timeAbout This RoleThis is an exciting opportunity to lead the shared estate function across the organisation, driving delivery of high-quality, cost-effective services that align with UKRI's strategic and operational priorities.Key ResponsibilitiesDevelop and implement the shared estate strategy in conjunction with the Head of Operations, engaging with senior...
-
Transport Operations Specialist
6 days ago
Swindon, Swindon, United Kingdom Wohn-Service-Team Full timeAbout the CompanyStericycle is a leading provider of healthcare waste solutions and information security services. Our innovative solutions protect the environment, people, and public health, making a difference in communities and our planet.Our MissionWe are committed to protecting health and well-being in a safe, responsible, and sustainable way. We strive...
-
Head of Service Excellence
2 weeks ago
Swindon, Swindon, United Kingdom Sanctuary Personnel Ltd Full timeWe are seeking a highly skilled professional to fill the role of Head of Service Excellence within our Adult Safety & Assurance Team. Based in Swindon, this permanent position offers a competitive salary of up to £73,416 per annum.About the RoleThe successful candidate will be responsible for providing specialist advice and input to the development and...
-
Transportation Service Lead
11 hours ago
Swindon, Swindon, United Kingdom Wohn-Service-Team Full timeJob DescriptionThe Logistics Operations Manager will provide strong inspirational leadership to the operational team, as well as playing a key role in continuous improvement and retaining high levels of engagement.About UsStericycle offers innovative solutions that drive sustainability, reduce waste, and promote environmental stewardship. With a strong focus...
-
Head of Children Services UK
5 days ago
Swindon, Swindon, United Kingdom CV-Library Full timeJob Title: Head of Children Services UKAn attractive salary package of up to £65,000 per annum is available for this exciting opportunity.Company Overview:As a leading job board in the UK, we provide access to a wide range of social care positions across the country. Our platform connects professionals with their dream jobs.Salary:Up to £65,000 per...
-
Site Operations Director
5 days ago
Swindon, Swindon, United Kingdom Wohn-Service-Team Full timeRole Summary:We are seeking a Site Operations Director to join our team at Stericycle. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our transportation services across the UK and Ireland.The successful candidate will have a strong background in logistics management, with experience of managing and...
-
Head of Service Development and Partnerships
4 days ago
Swindon, Swindon, United Kingdom MND Association Full timeAbout the RoleWe are looking for a motivated and experienced professional to lead our regional services and partnerships in Central and West. As Head of Service Development and Partnerships, you will play a critical role in improving the lives of people affected by MND.This is a home-based position with regular travel requirements across the region. You will...
-
Logistics Services Coordinator
6 days ago
Swindon, Swindon, United Kingdom Wohn-Service-Team Full timeJob Overview:We are looking for a Logistics Services Coordinator to join our team at Stericycle. As a key member of our operations team, you will be responsible for ensuring that our transportation services meet the highest standards of quality and efficiency.The successful candidate will have a strong background in logistics, with experience of managing and...