Front Desk Support Officer

2 weeks ago


Hanley Child, Worcestershire, United Kingdom NHS Full time
Job Summary

We are seeking a highly organized and efficient Front Desk Administrator to join our team at the Midlands Partnership NHS Foundation Trust. As a key member of our reception team, you will be responsible for providing exceptional customer service, managing incoming and outgoing communications, and supporting the smooth operation of our front desk.

About the Role

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be required to respond to enquiries from the public and other professionals, take messages, and relay information as necessary.

You will also be responsible for meeting and greeting visitors, booking appointments, and ensuring a safe working environment. Additionally, you will be required to perform data inputting tasks and maintain accurate records.

Requirements
  • Previous administrative experience in a healthcare setting or similar environment.
  • Excellent IT skills, including proficiency in Microsoft Office and data entry software.
  • Ability to work independently and as part of a team.
  • Flexible hours of work to ensure continuity of reception function.
Benefits
  • A competitive salary of £22,000 - £25,000 per annum.
  • Generous annual leave entitlement, including bank holidays.
  • Opportunities for career development and progression within the Trust.
  • Access to extensive health and wellbeing resources.


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