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Vehicle Service Specialist
2 months ago
Job Opportunity: Vehicle Technician
About Volvo Car UK
We are a leading manufacturer of premium vehicles, committed to innovation and excellence in safety, design, and performance. As a Vehicle Technician at Volvo Car UK, you will be part of a dynamic team that shares our passion for creating a better future for our customers and the environment.
Key Responsibilities:
- Perform routine maintenance, service, and repair activities on motor vehicles of all types, ensuring high-quality workmanship and adherence to manufacturer standards.
- Collaborate with colleagues to achieve team goals and objectives, promoting a culture of teamwork and open communication.
- Work efficiently and effectively to meet company, franchise, and manufacturer standards, prioritizing tasks and managing time to optimize productivity.
- Diagnose and repair complex vehicle faults, utilizing technical expertise and problem-solving skills to resolve issues.
- Provide exceptional customer service, ensuring customer satisfaction and loyalty through effective communication and follow-up.
- Maintain a clean and organized work area, adhering to health and safety protocols and procedures to ensure a safe working environment.
- Stay up-to-date with the latest vehicle technology and manufacturer training, participating in ongoing development and training programs to enhance skills and knowledge.
Requirements:
- Previous experience as a Vehicle Technician or Mechanic, with technical expertise and a strong understanding of vehicle systems and components.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A qualified Vehicle Technician with an industry-recognized qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent).
- Ability to carry out MOTs is desirable, but not essential as full training will be offered.
- Motivated, dedicated, and organized, with a focus on health and safety in the workplace.
What We Offer:
- Competitive salary range £32,000.00-£43,000.00 per year, depending on experience.
- Generous annual leave and bank holidays.
- Company pension scheme.
- Cycle to work scheme.
- Gym membership.
- Health and wellbeing program.
- Full manufacturer training provided and regular development courses.
- Bonus schemes: Individual time saved, customer satisfaction, and team bonus schemes.
Equal Opportunities Employer:
We welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career