Assistant IT Manager

1 week ago

London, Greater London, United Kingdom The Imperial London Hotels Ltd Full time

Company Overview:

The Imperial London Hotels Ltd is a leading hotel group operating in Central London for over 180 years. Our portfolio includes seven 3 & 4-star hotels in the heart of Bloomsbury, with a unique heritage and culture that remains its foundation as it evolves and modernises.

Job Description:

We are seeking an experienced Assistant IT Manager to join our team at The Imperial London Hotels Ltd. As an Assistant IT Manager, you will be responsible for overseeing and managing the ICT infrastructure, systems, and services across multiple hotel properties within the cluster.

Responsibilities:

  • Manage ICT infrastructure, systems, and services across multiple hotel properties.
  • Develop and implement IT strategies aligned with overall organizational goals.
  • Provide timely support and troubleshooting for ICT-related issues.
  • Manage network security and ensure compliance with industry standards.
  • Manage IT budgets and assets effectively.
  • Lead and develop a team of technical experts.
  • Evaluate and enhance ICT processes to improve operational efficiency.

Requirements:

  • Minimum 3-5 years of experience in IT operations, with at least 2-3 years of experience in a similar role.
  • Relevant certifications (e.g., ITIL, PMP, CISSP) is a plus.
  • Expertise in property management systems (PMS), POS systems, and guest service platforms.
  • Strong understanding of network architecture, security protocols, and cloud-based services.
  • Experience with telecommunications, audio-visual systems, and Wi-Fi infrastructure in a hospitality environment.
  • Ability to train non-technical staff on using hospitality systems effectively.

Benefits:

  • Holidays: 28 days (including bank holidays) pro-rata, increasing with length of service up to 33 days.
  • Global discount for all IHG Properties for you and friends and family for an overnight stay starting from £25.
  • Free meals on duty.
  • Uniform & Dry-cleaning.
  • Workplace pension scheme.
  • £300 Refer a Friend Scheme.
  • Employee recognition and awards.
  • Social events.
  • Interest-free Season Ticket Loan / Travelcard Loan.
  • 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability).
  • Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets.
  • Shopping discounts across several high-street brands and online retailers.
  • Sabbatical leave (subject to eligibility).
  • Mental health first aiders support & well-being.
  • Employee Assistance Programme- Supported by Hospitality Action: Career Guidance, Life Coaching & Tenancy Agreements, Legal Assistance & Financial Assistance, Wellbeing Tools e.g. personal counselling, addiction support, digital fitness programmes, nutrition guides and recipes etc.

Estimated Salary: £45,000 per annum.

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