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H2S Passenger Assistant

2 months ago

London, Greater London, United Kingdom HATS Group Full time
Job Overview

The HATS Group is a leading provider of patient transport services, seeking a skilled and compassionate Passenger Assistant to join our team.

This role involves escorting and assisting clients with special needs, ensuring their safety and well-being throughout the journey. The successful candidate will be responsible for boarding and alighting vehicles, utilizing appropriate means, including physically assisting passengers with severe disabilities.

Key Responsibilities
  • Ensure the safety and well-being of clients throughout the journey and handover.
  • Assist clients with special needs, including those with mobility problems, learning difficulties, mental health problems, and disabilities.
  • Communicate effectively with clients, parents, guardians, carers, and other stakeholders to ensure seamless transportation services.
  • Apply health and safety standards to ensure the welfare of clients, including physically assisting passengers with severe disabilities and securing wheelchairs correctly.
  • Participate in working flexible hours, including evenings and weekends, and undertake additional work as required.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Physical stamina to assist clients with mobility issues.
  • Basic knowledge of health and safety procedures.
  • Ability to work in a fast-paced environment and adapt to changing situations.
About Us

The HATS Group is a leading provider of patient transport services, with a reputation for professionalism and service excellence. We are committed to delivering high-quality, patient-focused transportation solutions, and we are seeking a skilled and compassionate Passenger Assistant to join our team.

As a Passenger Assistant with the HATS Group, you will have the opportunity to make a real difference in the lives of our clients, ensuring their safety and well-being throughout the journey. If you are passionate about healthcare and enjoy helping others, we encourage you to apply for this exciting opportunity.