Senior Bar Team Lead

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Golf Fang Full time

About Golf Fang

We are a unique and immersive entertainment venue, offering 18 holes of crazy golf surrounded by street art, DJs, and street food. Our mission is to create unforgettable experiences for our guests, and we're passionate about working with local communities to create an authentic and diverse culture.

About the Role

As Senior Bar Team Lead, you will support our Duty Managers in delivering operational excellence through training and developing a strong team of bar staff. You will ensure compliance with licensing, hygiene, and health and safety, handle customer enquiries and complaints, and oversee wet sales to support floor hosts in achieving sales targets.

Key Responsibilities

  • Train and develop a strong team of bar staff
  • Ensure compliance with licensing, hygiene, and health and safety
  • Handle customer enquiries and complaints
  • Oversee wet sales to support floor hosts in achieving sales targets

Requirements

  • Experience in working in a busy bar environment
  • Knowledge and experience of upsell and team motivation techniques
  • Extensive product knowledge of beers, spirits, and cocktail menu development
  • At least 6 months bar tendering experience

What We Offer

  • Free golf and 50% off drinks at all venues for employees
  • 24/7 access to a free, confidential BUPA employee assistance programme
  • Flexible benefits programme including Perks at Work, Gym Discounts, and Cycle2Work
  • Stakeholder pension scheme
  • Ongoing training and career development
  • Tip Jar
  • Access to trained mental health first aiders across the business

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