Senior Production Support Specialist

4 days ago


Belfast, United Kingdom caia - Jobboard Full time

Are you looking for a challenging career opportunity that will allow you to work at the heart of a global financial institution? The Global Reconciliation Support Team at Citi is seeking an experienced Senior Production Support Specialist to join their team.

About the Role

The successful candidate will play a key role in ensuring the smooth operation of reconciliation applications, providing technical and business support to users. This includes identifying and resolving application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed.

About You
  • You have relevant production support experience in a financial domain, with a strong understanding of reconciliation applications and middleware solutions such as Tibco EMS and Kafka.
  • You possess good Unix/Linux and Python skills, as well as experience with monitoring tools like ITRS Geneos and AppDynamics.
  • You are an excellent communicator with strong analytical and problem-solving skills, able to assess risk and impact of production issues and escalate to the business and technology management in a timely and appropriate manner.
What We Offer

Citi Belfast offers a competitive base salary of $80,000 per annum, which is annually reviewed. Additionally, you will enjoy a generous holiday allowance starting at 27 days plus bank holidays, a discretionary annual performance-related bonus, private medical insurance packages, an employee assistance program, pension plan, paid parental leave, and special discounts for employees, family, and friends.



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