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Cafe Team Leader

2 months ago

Bicester, United Kingdom Starbucks Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Supervisor to lead our cafe team at Starbucks. As a Shift Supervisor, you will be responsible for ensuring the smooth operation of the cafe during your shift, including managing staff, maintaining high standards of customer service, and achieving sales targets.

Key Responsibilities:

  • Lead and motivate a team of baristas and cafe staff to deliver exceptional customer service and achieve sales targets.
  • Manage cafe operations during your shift, including opening and closing procedures, inventory management, and maintaining a clean and safe working environment.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control labor costs, inventory, and other expenses to ensure profitability.
  • Collaborate with other Shift Supervisors and management to achieve business objectives and improve overall performance.

Requirements:

  • Previous experience as a Shift Supervisor or in a similar role in the food service industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; degree in business, hospitality, or a related field preferred.

What We Offer:

  • A competitive hourly rate and quarterly bonus incentive.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Comprehensive training and development programs.