IT Systems Manager

1 week ago


Mitcham, Greater London, United Kingdom DaVita UK Full time

About Us

DaVita UK, a leading provider of dialysis care, seeks a skilled Systems Administrator to oversee IT operations, manage user support tickets, contribute to projects, and perform network and system administration tasks. This role is based at our head office in London.

Job Description

  • Manage user support tickets with the external IT partner, ensuring timely resolution and SLA compliance.
  • Oversee user onboarding/offboarding, including account setup and IT inductions.
  • Contribute to IT projects, including Active Directory domain migrations, application implementations, and system upgrades.
  • SUPPORT AND TROUBLESHOOT NETWORK CONNECTIVITY ACROSS ALL DAVITA LOCATIONS.
  • Maintain the IT asset inventory and coordinate procurement needs.
  • Collaborate with the IT Manager to align operations with organisational goals.

Requirements

  • Bachelor's degree in IT or related field (or equivalent experience).
  • ~2+ years in a systems administrator or similar IT role.
  • Strong troubleshooting skills and proficiency in Windows environments, including Active Directory and M365 support.
  • Experience of maintaining and supporting networks across multiple sites.
  • Good knowledge of Cyber Security principles and best practice.

Benefits

  • Salary: £45,000 - £60,000 per year.
  • Monday – Saturday day shifts.
  • Commitment to your training and development.
  • 35 Days paid leave per year (including bank holidays).
  • Company Pension Scheme.
  • A “community first, company second” culture based on Core Values that really matter.


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