Renewable Energy Engineer

1 day ago

Harpenden, Hertfordshire, United Kingdom Rock Full time
Job Title: Air Source Heat Pump Service & Repair Engineer

Location: Stevenage/ St Albans

Job Type: PAYE

Overview of Role:

The primary responsibility of the Renewables Breakdown Engineer at Rock is to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role involves close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.

Key Responsibilities:

  • Diagnose and repair faults within renewable energy central heating and hot water systems across the region.
  • Provide technical support and advice to customers and colleagues.
  • Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
  • Communicate updates and progress of work, completing the required paperwork electronically and manually.
  • Comply with stock ordering and auditing procedures to ensure relevant parts are available to fulfill job requirements.

Key Requirements & Attributes:

  • A friendly and professional attitude to build strong relationships with our clients and their tenants, ensuring all works meet the required standards.
  • Experience in renewable energy heating and hot water systems is essential for this role.
  • Skilled at problem-solving and decision-making.
  • Gas qualifications are desirable for this role.
  • It is essential to complete all the appropriate criminal and reference checks before starting work with us.
  • A valid driving license is required.

What We Offer:

  • A company vehicle and fuel card.
  • Uniform and mobile device.
  • Support for professional qualifications.
  • An employee wellbeing programme, occupational health support, telephone support-counselling for staff.
  • Service level awarded annual leave.
  • Enhanced maternity and paternity packages.
  • Dental/healthcare cash plan.
  • Cycle to Work Scheme.
  • Electric Vehicle Leasing Scheme.
  • Gender Equality Working Group.
  • Sureserve Academy-a platform for development, career progression.
  • Employee Voice Programme.
  • Social activities for all of our Teams.

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