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Parts Management Specialist
2 months ago
The Opportunity
We are seeking a motivated and detail-oriented Parts Supervisor to join our team at TCR UK Limited. This role is crucial for managing stock and customer expectations, ensuring Parts Excellence and top-notch customer service.
Key ResponsibilitiesMaterials Issue- Oversee daily activities, prioritizing customer service.
- Coach and develop staff, leading by TCR/TMS core values.
- Monitor KPIs and implement action plans.
- Work with customers to interpret requirements.
- Provide prompt counter service and respond to calls courteously.
- Issue materials with correct paperwork and ensure proper booking and delivery.
- Check and receipt deliveries, unload vehicles safely.
- Organize the quarantine area and label new stock items.
- Ensure parts are sorted for correct locations.
- Participate in stock counts and reconcile against inventory.
- Ensure stock items have barcodes and maintain traceability.
- Proven experience in a parts role with strong leadership skills.
- Proficiency in parts catalogue systems and stores procedures.
- Ability to delegate and inspire others.
- Customer-focused, organized, and accurate with good IT skills.
- Knowledge of health and safety regulations; SAP experience preferred.
- Proven people management experience in a fast-paced engineering sector.
- Minimum Level of commercial vehicle knowledge and Level 2 City and Guilds or IMI qualification.
- Streamlined decision-making and employee-focused culture.
- Support for entrepreneurship and adaptability.
- Commitment to sustainability since 1999.
- Competitive salaries, 6% employer pension contribution, 3 x salary Life Assurance, Health Cash Plan, and Employee Assistance Programme (EAP).
About Us: At TCR Group, we revolutionize the aviation industry with integrated solutions for Ground Support Equipment (GSE). With headquarters near Brussels and a global presence across 200+ airports, our team of 1700 employees is dedicated to excellence.